uWebChat Documentation

Features per License

uWebChat offers multiple licenses to choose from, each having their own features and restrictions. This page hopes to provide a clearer insight what features belong where, and what restrictions and privileges come along with it.

FeatureFreeBasicProfessionalEnterprise (Trial)
Remove 'uWebChat' Branding
Presence
Ban User
Save Chatlogs
Leave a Message
Create Meetings
Hunting Timeout
Agent Priority
Advanced Hunting
Opening Hours
Group Language
Agent Language
Avatars
Custom Fields
Text to Speech
Custom Branding
Share Media
Transfer Chat
Share Transcriptions
Chatuser Authentication
WhatsApp Integration
Country Blocklist
Virtual Agent
VA Greeting Message
Real Time Translation

Below an overview of the specific limits and guidelines associated with each license.

RestrictionTrialFreeBasicProfessionalEnterprise
Domain Limit1012510*
Group Limit25121025*
Agent Limit (Per License Key 🔑)501🔑🔑🔑
Media Size Limit4mb4mb4mb
Media Upload Limit (Per Conversation)102040*
  • * Custom package options available upon request and consultation.