uWebChat Documentation

Features per License

uWebChat offers multiple licenses to choose from, each having their own features and restrictions. This page hopes to provide a clearer insight what features belong where, and what restrictions and privileges come along with it.

FeatureFreeBasicProfessionalEnterprise (Trial)
Remove 'uWebChat' Branding❌✅✅✅
Presence❌✅✅✅
Ban User❌✅✅✅
Save Chatlogs❌✅✅✅
Leave a Message❌✅✅✅
Create Meetings❌✅✅✅
Hunting Timeout❌✅✅✅
Agent Priority❌✅✅✅
Advanced Hunting❌❌✅✅
Opening Hours❌❌✅✅
Group Language❌❌✅✅
Agent Language❌❌✅✅
Avatars❌❌✅✅
Custom Fields❌❌✅✅
Text to Speech❌❌✅✅
Custom Branding❌❌✅✅
Share Media❌❌✅✅
Transfer Chat❌❌✅✅
Share Transcriptions❌❌✅✅
Chatuser Authentication❌❌✅✅
WhatsApp Integration❌❌✅✅
Country Blocklist❌❌❌✅
Virtual Agent❌❌❌✅
VA Greeting Message❌❌❌✅
Real Time Translation❌❌❌✅

Below an overview of the specific limits and guidelines associated with each license.

RestrictionTrialFreeBasicProfessionalEnterprise
Domain Limit1012510*
Group Limit25121025*
Agent Limit (Per License Key 🔑)501🔑🔑🔑
Media Size Limit4mb❌❌4mb4mb
Media Upload Limit (Per Conversation)10❌❌2040*
  • * Custom package options available upon request and consultation.